If you forget your password, you must create a new password:
- Click “Forgot your password?” on the portal's login page:
- the e-mail address with which you created your portal account. After you have done this, click the "RESET PASSWORD" button:
- Click the link in the e-mail sent to your registered address:
- Confirm your e-mail address and enter/confirm a new password. Finally, click the "RESET PASSWORD" button:
From there the portal will either take you to the dashboard or, if your system administrator has it activated, a two-factor authentication page.