I have been notified that I have surveys to complete but I never received a registration e-mail. What should I do?

You must register for a portal account to fill out and submit surveys.  The initial registration e-mail might vary in appearance (according to the preferences of Prevalent’s customer) but generally looks like this:

An e-mail notifying you of new surveys will follow the registration e-mail and look like this:

If you did not receive the registration e-mail, please check your junk mail or spam folder.  If you still cannot locate this e-mail, please contact the company mentioned in the e-mails you have seen.