The portal sends surveys to generic entities that can be designated as internal departments, external suppliers, third-parties, individual employees, or an unlimited number of other customisable types.
Each entity has a primary responder assigned from the portal’s list of users in the “View Users” tab. The primary responder and other users who might be assigned to the entity receive and respond to surveys sent to the entity.
Entities are organised hierarchically with “parent” entities that sit above “child” entities for which they are responsible. Entities do not need to be assigned children and can thus stand alone, as well.