Restricting users' access by IP-Range

You can restrict users to only logging in from certain IP-Addresses.  To designate these IP-Addresses for a user a help ticket should be sent to support@prevalent.net to enable the ability to restrict users by IP-Range. Once that has been completed and this has been enabled, follow the steps below.

1. Go to the “View Users” tab:

   

2. Click the “EDIT” button next to the user whose IP-Address access you wish to limit:

   

3. Select the “IP RANGES” tab:

   

4. Enter a name for the range to identify the location this entitles the user to log in from:

   

5. Enter the lower boundary of the IP-Address range into the left field and the upper boundary of the IP-Address range in the right field. Alternatively, enter the same IP-Address into both fields to limit the user to access from a single IP-Address:

   

6. Click the “ADD IP RANGE” button:

   

PLEASE NOTE:  When you click the add “IP RANGE” button, the user will be immediately limited to accessing the portal from the designated IP-Range.  They will be immediately logged out of the portal if they are logged in from any other IP-Addresses.