You can reopen scheduled surveys that have closed so that respondents have additional time to complete their questionnaires. To do this:
- Go to the “Define schedule” section:
- Click the “VIEW SUBMISSIONS” button for the schedule you would like to reopen:
- Click the “REOPEN” button:
- Click the “END DATE” field to select a close date from the calendar:
- Click the “SUBMIT” button:
- Click the “CONFIRM” button to apply the new close date to the schedule:
- You will now see that the schedules status has been changed from “Closed” to “In progress”
If you would like to extend a schedule that is still open, see our article on this subject.
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