Adding a primary responder to an entity.

Every entity needs a primary responder in order to receive surveys.  If a primary responder is not assigned to the entity, none of the entity’s users will be able to receive surveys sent to them.  To assign a primary user to an entity:

1. Go to the “Manage Entities” section:

   

2. Click the details arrow next to the entity:

   

3. Click the edit button for the entity’s “Details”:

   

4. Click in the “PRIMARY RESPONDER” field and select an attached user from the dropdown menu:

   

5. Click the “SUBMIT” button:

   

The primary responder will now be able to answer surveys for the entity.