Why am I unable to see all of the portal's sections and/or features? Gavin King 03 August 2018 14:36 Updated Follow Platform administrators can assign permissions that allow or restrict your access to different sections of the portal. Additionally, if you are accessing the portal via an external user account you will only be able to see the portal’s dashboard. Related articles Why are my scheduled surveys not being sent to respondents? How can I reopen scheduled surveys that have closed? Adding permissions and access to existing roles. Creating new roles, assigning permissions and access What is the difference between an internal and an external user? Comments 0 comments Article is closed for comments.