ROC FAQ: How Do I Track My Vendor's Progress?

Tracking Vendor Progress

You can track your vendor’s progress across key areas in the platform, including the Entity profile and Advanced Reporting. Begin by checking the Entity Status, which shows the current stage in the workflow.

Click here to view status definitions.
 

For additional context, check custom fields such as Engagement Notes, Remediation Engagement Notes, and Engagement Note Details, which provide insights into assessment and remediation activities.

ROC Dashboards offer a consolidated view of vendor statuses, engagement notes, and future assessment planning, along with remediation progress and risk reduction forecasts.

ROC Workflow

The ROC Workflow dashboard provides a comprehensive view of ongoing and upcoming activities to help you track vendor progress effectively. 
 

Key features include:

• Monthly Activity Overview:
  Displays high-level ROC activity broken down by month, including average completion times for assessments and remediation tasks. This helps you understand overall timelines and identify potential delays.
• Vendor Status Summary:
  Offers a consolidated list of all vendors, their current workflow status, and supporting engagement notes. These notes provide context on actions taken and any outstanding requirements.
• Future Assessment Planning:
  Includes information based on the Next Assessment Date field, enabling proactive planning for upcoming assessments and ensuring compliance cycles remain on track.
   

ROC Remediation

The ROC Remediation dashboard focuses on vendors currently in the remediation cycle, providing detailed insights into risk management and progress toward resolution.
 

Highlights:

• Remediation Status Report:
  A consolidated view of all vendors undergoing remediation, including their current status, associated risk levels, engagement notes, and deadline or completion dates.
• Risk Reduction Insights:
  Displays risk reduction metrics based on current remediation activities and forecasted mitigation dates, helping you measure progress and prioritize actions for high-risk vendors.