Frequently Asked Questions (FAQ)
- FAQ: How Do I Configure My Authenticator App?
- FAQ: How Do I Configure SMS 2FA?
- FAQ: Why is the platform preventing me from adding a user?
- FAQ: What time of day will my survey close?
- FAQ: Can I Export Survey Answers?
- FAQ: How Do I Mark Tasks As Complete or Incomplete?
- FAQ: What File Types Can Be Uploaded?
- FAQ: Why Isn't My Registration Link Working?
- FAQ: Request Forgotten Password And Never Receive An Email, Why?
- FAQ: How Do I Reset Password?
- FAQ: I'm Not The Correct Person, How Do I Invite Someone Else?
- FAQ: How Do I Edit My Survey Response?
- FAQ: Why Did My Survey Pre-Populate Responses?
- FAQ: How Do I View My Answers?
- FAQ: Help! I Can't Log In
- FAQ: How Do I Access Prevalent?
- FAQ: Why Won't It Accept My Password?
- FAQ: How Do I Set Up Two-Factor Authentication (2FA)?
- FAQ: How Do I Use Two-Factor Authentication (2FA)?
- FAQ: How Do I Edit My Two-Factor Authentication (2FA) Settings?
- FAQ: Why Reset Password Link Not Working?
- FAQ: Why am I seeing a "whoops" page when trying to log in?