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  1. Prevalent Support Portal
  2. Guides for Survey Respondents

Guides for Survey Respondents

These articles will help you complete surveys and view your risks.

Frequently Asked Questions (FAQs)

  • Why is the portal not letting me reset my password?
  • What is Prevalent and why am I receiving e-mails from them?
  • I have been notified that I have surveys to complete but I never received a registration e-mail. What should I do?
  • Why am I having trouble registering for an account?
  • What should I do if I am having trouble logging in?
  • How do I reach my surveys after I register for an account?

Filling out Your Surveys.

  • Viewing your entity's responses on a completed survey (for survey respondents/external users).
  • Inviting other users to help you fill out surveys
  • Checking for outstanding surveys
  • Filling out surveys.
  • Uploading documents.
  • Managing uploaded documents.
See all 7 articles

Managing Your Account

  • Changing the phone number used for SMS text authentication.
  • Using two-factor authentication after setup.
  • Setting up two-factor authentication on your account.
  • Recovering a forgotten password.
  • Changing your password.
  • Editing your name and e-mail address.
See all 7 articles
US: 1-877-318-7876 | UK: 01256 639 450