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Service notice: Microsoft’s outage may delay email communications with support, however you can still submit support requests via the "Contact Support" button on your Mitratech product's support page, or by calling us on UK: +44 20 4586 6817 | US: (737) 232-4265. If you use Mitratech Preparis and need help sending alerts or running your response, see our Alerts Guide.
  1. Prevalent Help Center
  2. Guides for Survey Respondents

Guides for Survey Respondents

Internal and External Responder guides on navigating and utilizing the Prevalent Dashboard.

My Account

  • My Account: Login Options
  • Overview: My Account
  • My Account: Edit My Details
  • My Account: Change Password
  • My Account: Email Consolidation
  • My Account: Complete Your Registration

My Surveys

  • Overview: My Surveys
  • My Surveys: Locate Survey
  • My Surveys: Complete Survey
  • My Surveys: Upload Answers
  • My Surveys: Import Previous Answers
  • My Surveys: Bulk Import
See all 7 articles

My Risks

  • Overview: My Risks
  • My Risks: Locate
  • My Risks: Discussion
  • My Risks: Documents
  • My Risks: Tasks
  • My Risks: Relationships
See all 7 articles

My Documents

  • Overview: My Documents
  • My Documents: Locate Documents
  • My Documents: Upload
  • My Documents: Edit
  • My Documents: File Versions

Frequently Asked Questions (FAQ)

  • FAQ: How Do I Configure My Authenticator App?
  • FAQ: How Do I Configure SMS 2FA?
  • FAQ: Why is the platform preventing me from adding a user?
  • FAQ: What time of day will my survey close?
  • FAQ: Can I Export Survey Answers?
  • FAQ: How Do I Mark Tasks As Complete or Incomplete?
See all 22 articles

My Agreements

  • My Agreements: Agree / Disagree
  • My Agreements: Discussion

My Contracts

  • My Contracts: Locate
  • My Contracts: View Details
  • My Contracts: Discussion
  • My Contracts: Documents
UK: +44 1753 942711 | US: (508) 271-1565